Privacy Policy
This Privacy Policy explains how Klyssel Labs collects, uses, stores, protects, and discloses information when you visit our website, communicate with us, use our services, submit an inquiry, or otherwise interact with us.
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Klyssel Labs (“Klyssel Labs”, “Klyssel”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information entrusted to us.
This Privacy Policy explains how Klyssel Labs collects, uses, stores, protects, and discloses information when you visit our website, communicate with us, use our services, submit an inquiry, or otherwise interact with us.
About Klyssel Labs
Klyssel Labs is an AI-first technology company providing services including artificial intelligence, software development, data analytics, automation, web development, mobile application development, data engineering, digital marketing, UI/UX design, and technology consulting.
Our website and services may involve the processing of information provided by prospective customers, customers, users, employees, business partners, vendors, and other individuals who interact with Klyssel Labs.
We aim to collect and process information responsibly, transparently, and only for legitimate business purposes.
Information We Collect
Depending on how you interact with Klyssel Labs, we may collect different categories of information.
Information You Provide
You may provide information directly to us when you:
This information may include:
Information Collected Automatically
When you visit our website, certain information may be collected automatically through standard web technologies. This may include:
- IP address
- Browser type and version
- Device type & operating system
- Approximate geographic region
- Referring website
- Pages viewed & time spent on pages
- Navigation and interaction information
- Website performance information
- Date and time of access
- Other technical browser telemetry
This information may be used to operate, secure, analyze, and improve our website and services.
Cookies and Similar Technologies
Klyssel Labs may use cookies, pixels, local storage, analytics technologies, and similar mechanisms to operate and improve our website. Cookies may be used for purposes such as:
Where required by applicable law, we will request appropriate consent before using non-essential cookies or similar technologies. You can generally control cookies through your browser settings. Disabling certain cookies may affect website functionality.
Where applicable, additional information about the cookies and tracking technologies used on our website may be provided through our cookie consent interface or a separate Cookie Policy.
How We Use Personal Information
We may use personal information for legitimate business purposes, including to:
AI and Machine Learning Services
Because Klyssel Labs provides AI-related services, certain projects may involve artificial intelligence, machine learning, language models, document processing, computer vision, voice technologies, automation, or related systems.
Where Klyssel Labs processes customer information as part of providing an AI solution, the processing will be governed by the applicable agreement, statement of work, data-processing terms, and project requirements.
Customer-provided information will not automatically be used to train public AI models merely because it is processed through a Klyssel Labs service.
Where third-party AI or cloud providers are used, the applicable architecture and contractual arrangements will determine how information is processed.
Customers should not provide personal or confidential information to a Klyssel Labs AI system unless the relevant service or project has been designed and authorized to process that information.
Customer Data and Client Projects
When Klyssel Labs provides software development, AI, analytics, automation, consulting, or other technology services, customers may provide information that belongs to or is controlled by the customer.
In such circumstances, Klyssel Labs may process that information on behalf of the customer in accordance with the applicable agreement.
The customer remains responsible for determining what information is provided to Klyssel Labs and ensuring that it has the necessary rights and permissions to provide that information.
Where appropriate, the parties may enter into additional data-processing, confidentiality, security, or other contractual arrangements.
Legal Bases for Processing
Where applicable law requires a legal basis for processing personal information, Klyssel Labs may rely on one or more of the following:
Where processing is based on consent, you may withdraw your consent where permitted by applicable law. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
How We Share Information
We may share information with appropriate third parties when necessary for legitimate business purposes, including:
Service Providers
We may use third-party providers for services such as cloud hosting, website hosting, analytics, email delivery, CRM, communication, security, monitoring, infrastructure, payment processing, software development, and AI/machine learning infrastructure. These providers may process information on our behalf under contractual, technical, or organizational safeguards.
Professional Advisors
We may share information with professional advisors such as lawyers, accountants, auditors, insurers, and other professional service providers where reasonably necessary.
Legal and Regulatory Authorities
We may disclose information when required by law, regulation, legal process, court order, or governmental request, or when necessary to protect our legal rights.
Business Transactions
If Klyssel Labs is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar transaction, information may be transferred as part of that transaction subject to applicable legal requirements.
With Your Direction
We may share information when you specifically request or authorize us to do so.
International Data Transfers
Klyssel Labs may work with customers, employees, contractors, service providers, and technology infrastructure located in different countries.
As a result, personal information may be processed or stored outside the country where you reside.
Where applicable law requires safeguards for international transfers, we will seek to use appropriate legal, contractual, technical, or organizational mechanisms.
Data Security
Klyssel Labs takes reasonable technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, loss, misuse, or destruction.
Depending on the nature of the information and service, security measures may include:
However, no method of transmission, storage, or processing can be guaranteed to be completely secure. You are responsible for maintaining the confidentiality of credentials and access information associated with your accounts or services.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
- Provide services
- Maintain business records
- Meet contractual obligations
- Comply with legal & regulatory requirements
- Resolve disputes
- Enforce agreements
- Protect our legitimate business interests
Retention periods may vary depending on the type of information, the purpose of processing, contractual requirements, and applicable law. When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with our policies and legal obligations.
Your Privacy Rights
Depending on your location and applicable law, you may have rights relating to your personal information. These may include the right to:
These rights are subject to applicable legal limitations and exceptions. You may also lodge a complaint with a relevant privacy or data-protection authority.
To exercise a privacy right, contact us at privacy@klyssel.com. We may need to verify your identity before processing certain requests.
Marketing Communications
Where permitted by applicable law, Klyssel Labs may send business communications about our services, products, technology developments, events, insights, or related information.
You may unsubscribe from marketing communications by using the unsubscribe mechanism included in the communication or by contacting us directly.
We will continue to send transactional or service-related communications where necessary.
Third-Party Websites and Services
Our website may contain links to third-party websites, applications, platforms, or services.
Klyssel Labs does not control the privacy practices of third parties. When you access a third-party service, its own privacy policy and terms may apply.
We encourage you to review the privacy practices of third-party services before providing them with personal information.
Children's Privacy
Our website and business services are intended for businesses, professionals, and general audiences and are not directed specifically toward children.
Klyssel Labs does not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us inappropriately, please contact us so that we can investigate and take appropriate action.
Business and Enterprise Customers
Where Klyssel Labs provides services to organizations, the organization's agreement with Klyssel Labs may contain additional provisions concerning:
Where there is a conflict between this Privacy Policy and a specific written agreement governing customer data, the applicable agreement may control to the extent permitted by law.
Data Protection Agreements
For certain services or customer relationships, Klyssel Labs may enter into a separate Data Processing Agreement (DPA) or similar contractual arrangement. Such agreements may provide additional information concerning:
- Categories of personal data
- Processing purposes & instructions
- Technical & organizational security
- Authorized subprocessors
- Data retention & disposal rules
- International data transfer mechanisms
- Data-subject request handling
- Incident management & reporting
Data Breach and Security Incidents
Klyssel Labs maintains processes designed to identify, investigate, contain, and respond to security incidents.
Where required by applicable law or contractual obligations, we will provide appropriate notifications to affected parties or relevant authorities within the applicable timeframes.
Not every security event constitutes a legally reportable personal-data breach.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, legal requirements, or privacy practices.
When we make changes, we may update the Last Updated date at the beginning of this Privacy Policy.
Where required by law, we will provide additional notice or obtain consent for material changes. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have questions about this Privacy Policy, our privacy practices, or the handling of your personal information, please contact Klyssel Labs:
privacy@klyssel.com
Direct to Data Protection Officer
klyssel.com
Klyssel Labs Global Headquarters
For privacy-related requests, please include sufficient information for us to understand and respond to your request.
Governing Law
This Privacy Policy is subject to applicable privacy and data-protection laws and regulations.
Where appropriate, the interpretation and enforcement of this Privacy Policy may also be subject to the governing-law and jurisdiction provisions contained in the applicable agreement between you and Klyssel Labs.
Effective Date
This Privacy Policy is effective as of:
